![]() ![]() This went on and on, so we called again and were told that they were busy and probably wouldn't be able to do anything about it. ![]() We called the front desk to complain and were told if they got a chance they would investigate. We had a room above us that had some running from one side to the other to the wee hours of the night. The room was clean and up to Hilton standards, this was the only pleasant part of the stay. When I arrived I handed the desk clerk a copy of my email confirmation, now mind you he took it and never acknowledge me with a welcome or even eye contact, not word was spoken until he handed me the room keys and said "the elevator is down the hall and to your right." That is the only words that were spoken, it was the worst check in experience that I've had. I was actually looking forward to hitting the casino during my stay. The property is located at the casino so that may have something to do with, but I hope not. Well there is a first time for everything. I generally have never been disappointed. I am a Hilton Rewards member and go out of my way to stay at a Hilton property anytime I can. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |